e*health Networks recently developed and installed a series of independent learning programs designed to support the HIPAA compliance efforts at Delta Dental Plan of California. Education and training of anyone involved in the handling of healthcare-related information is one of the major requirements under HIPAA initiatives. Working closely with Delta Dental representatives, e*health Networks developed a solution satisfying this legislative requirement that combines dynamic, interactive multimedia training with a simple compliance tracking system.

A core series of fourteen, six to eight minute education and training modules were installed covering key aspects of HIPAA legislation. The presentations will be delivered through a series of customized, web-enabled table of contents pages available on the company’s wide-area network and CD.

E*health Networks has also designed educational, orientation and skill improvement courses and seminars to assist customer service representatives at one of the largest healthcare service plans in the country. The series of enriched multimedia programs were installed to help employees acquire necessary competencies, improve job performance and enhance the value of services offered to their customers.