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Patient Safety Management Series
Twenty educational modules that help your organization to
prevent patient injuries and build a proactive, patient-centric
safety and consumer relations solution. Each title includes
a testing function that will assess and document each participant's
practical understanding of the concepts presented.
Titles
include:
- Advance
Directives (PSMS001)
- Complaint
Handling (PSMS002)
- Computer
Patient Data Security (PSMS003)
- Customer
Relations Policy (PSMS004)
- Developing
a Proactive JCAHO Strategy for at Risk Patients (Part A)
(PSMS005)
- Developing
a Proactive JCAHO Strategy for at Risk Patients (Part B)
(PSMS006)
- First
Do No Harm (General Administrative Overview) (PSMS007)
- How
to Develop a Root Cause Analysis and Protocol (Part A) (PSMS008)
- How
to Develop a Root Cause Analysis and Protocol (Part B) (PSMS009)
- How
to Monitor Errors, Learn from Them, and Prevent Recurrence
(PSMS010)
- JCAHO
Sentinel Event Policy and Procedures (PSMS011)
- Medical
Errors Reporting (PSMS012)
- Missing
Patient Search Drill and Preventing Elopement (PSMS013)
- Phone,
Verbal Communication, and Other Patient Privacy Protocols
(PSMS014)
- Physical
Restraints (PSMS015)
- Referral
to Supervisor (PSMS016)
- Taking
Action to Improve Safety (PSMS017)
- Telephone
Etiquette (PSMS018)
- Why
Customers Complain (PSMS019)
- Writing
a Protocol for Latex Protein Sensitive Patients (PSMS020)
Patient
Safety Series
Medical errors are one of the leading causes of death and
injury in the U.S. In fact more people die annually from medical
errors than automobile accidents, breast cancer or even AIDS.
Unfortunately, there is a common misperception that medical
errors only result from problems with surgery or medication,
such as operating on the wrong leg or an incorrect dosage
of a drug. But even the smallest, most routine tasks can lead
to medical errors. Equipment failures, misread lab reports,
mismatched blood types, or incorrect diagnoses are just a
few examples. Twenty three education and training modules
cover the many areas where a preventive program can reduce
Sentinel events, increase quality of care, and offer a competitive
advantage. Each title includes a testing function that will
assess and document each participant's practical understanding
of the concepts presented.
Titles include:
- Blood
Transfusion Errors (PSS001)
- Common
Drug Reactions and How to Identify Them (PSS002)
- Ergonomics-Patient
Handling (PSS003)
- Fall
Prevention & Management (PSS004)
- Hospital
Bed Safety (PSS005)
- How
to Monitor Errors, Learn from Them, and Prevent Recurrence
(PSS006)
- Infection
Prevention and Control (PSS007)
- Injuries
to Patients During Procedures (PSS008)
- Medication
Errors (PSS009)
- Medications
Frequently Involved with Safety Issues (Part A) (PSS010)
- Medications
Frequently Involved with Safety Issues (Part B) (PSS011)
- Physical
Restraints (PSS012)
- Preventing
Iatrogenic Infections (PSS013)
- Preventing
Injuries to Patients During Procedures in Radiology (PSS014)
- Preventing
Injuries to Patients During Procedures in the Cath Lab (PSS015)
- Preventing
Injuries to Patients During Procedures in the GI Suite (PSS016)
- Preventing
Injuries to Patients During Procedures in the OR (PSS017)
- Proactive
Patient Safety Guide (PSS018)
- Processes
that can Lead to Harm (PSS019)
- Proper
Use of the Pulse Oximeter (PSS020)
- Proper
Laboratory Testing and Reporting (PSS021)
- Reducing
Warfarin Associated Adverse Events (PSS022)
- Safety
of Intravenous Drug Delivery Systems (PSS023)
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